KELLYS EXPRESS testimonials
Kellys Express was established to meet the needs of discerning corporate clients and private customers who demand the highest quality and who expect unsurpassed service when undertaking office and home moves.
Founded in April 2007 by experienced shippers and forwarders, Kellys established its offices adjacent to a reputable major service provider - PT Agung Raya, at the port of Tanjung Priok – the gateway to Indonesia!
Kellys has, since that time, lived up to its vision of providing “Commitment to Service”. This, along with correct pricing strategies, has lead to success and many referrals by satisfied clients and customers.
Here is a selection of quotes from Kellys’ clients:
SHIPMENT FROM JAKARTA TO QUEENSLAND, AUSTRALIA
Dear Pak Rajah and team,
I would like to commend your company for the excellent service provided to us for our recent move to Australia.
My wife had many reservations and concerns, as this was her first big move. However her fears were all put to ease by your delightful and attentive approach.
From our first contact, your entire team were a pleasure to deal with. From the professional packing to the long term storage, your communication and attention to detail and documentation were exceptional. Something not found with the bigger named companies around.
The timing and coordination were perfect and the goods arrived on the exact day we requested. Even after the arrival, you offered an unparalleled level of service and support, to ensure total customer satisfaction.
The support provided to coordinate the very difficult last minute items was amazing. I again apologize for the problems, but the kitchen now looks great with the granite tops and the air cons are a blessing in the QLD heat.
I would personally like to thank you and your staff.
You will be the first company I would recommend to everyone and I assure anyone looking for a smooth move, THESE YOU GUYS ARE THE BEST.
Steve & Kathy
SHIPMENT FROM INDONESIA TO CHINA
My wife and I just wanted to thank you for the first class job you did with the relocation of our possessions. Everything has arrived undamaged and in good order. Unlike my previous experiences with large companies, I found your company to be both personal and attentive.
While I had a few concerns with your partners (JVK Asia) here in China initially, in the end they also did a wonderful job.
In fact Fay, who I have ccd to this email, was simply wonderful. I can confidently say that without her assistance we would still be waiting for our shipment to arrive. If you have any control over who at JVK Asia looks after your consignments then you would be smart to request Fay everytime.
Once again, thank you for your great service and I would be happy to recommend you to other teachers at Jakarta International School.
SHIPMENT FOR FROM INDONESIA TO CHINA
Dear Mr. Rajah and Lotus:
I actually could not say thank you enough times to show my gratitude for the services you provide. From the packaging in Jakarta to unpacking here in Shanghai, we have been so impressed with everything. In Jakarta your staff were so professional in their packaging, the way the boxes were stored and the quick reply to any of my questions. We felt really well looked after. That has continued in the last 5 months or so all the way here to Shanghai.
Lotus, again thank YOU for handling our shipment at this end. The completion of the paperwork, clearance from customs, delivery of boxes and the help I received during the unpacking all went flawless! Nothing is broken or damaged, no mildew unlike how some other teachers here have received their shipment.
You both have made our lives so easy regarding the whole shipping process. I had envisaged all sorts of hassles, problems and worriedness. But no, none of that and that is because of the great services you provide.
I will HIGHLY recommend your respective companies if anyone ever asks us about a reliable shipping experience.
You guys ARE THE BEST!!!
Thank you, thank you, thank you.
I will be e-mailing Jakarta International School and make sure you put you as the #1 relocation company.
Dear Pak Rajah, Yannick and Pak Iman,
Just want to inform you that my stuff has arrived safe and sound this morning,
Stefan and Luke were on time, very helpful, effective and efficient. In more or less 2 hours all work were completed and all the debris were taken back to the truck and left our home clean and tidy.
All the furniture are in good shape, no damages or broken glass. And so far I think we got all our stuff.
The credit should go also to all your staff who helped me packing in Jakarta. Job well done !!!!
Thanks again for the professional work.
We certainly will think of your company when its time to move again !! ( But I hope not in a short while...Need to breath first...:)
All the best,
Dewi and Olivier
1X20’SHIPMENT FROM PURI CASABLANCA TO SINGAPORE
“Dear Pak Rahman:
On behalf of Bruno Chevot, I would like to convey our big appreciation on your support given during the shipmentprocess.
For sure we will recommend our colleagues here to use your service excellence.
Apologize for the inconvenient caused and again thank you for your excellent service. Kind Regards”
1X40 HC AND 1X20’ AND AIR FREIGHT SHIPMENT FOR HESS OIL COMPANY EXECUTIVE FROM PONDOK INDAH TO THE UK
“I was very impressed with the personal service that MT gave our family during the move. He listened to our needs and our goods arrived at our door here in the UK on the day we requested. He minimized the time between packing loading and boarding the ship on both ends. His crews were very courteous and efficient. He also crated and bubble wrapped our delicate items and he kept in contact with me through the whole process. He even came to my house, at least 3 times himself, during the packing process.
I had a late delivery of an item for my air shipment and he sent a special truck to come and pick it up from me. I cannot say enough good things about MT Rajah, his team, and PTKellys.
I would use them again, without hesitation.”
1X20’CONTAINER FROM JAKARTA BARAT TO PERTH, AUSTRALIA
“Dear Mr. Rajah
I am sorry; we forgot to confirm that our goods already arrived since last week. We are so busy and forget it. Thanks for your support and your cooperation, we are satisfied and all in great condition when we received. Thanks Mr. Rajah, regards to Mr. Rahman. Have a nice weekend.”
Sent from Inmate mobile by Telstra
Dear Mr. Rajah
Thanks for your email. My things have been packed and removed very professionally by Pak Donny and his team, and Pak Iman did an excellent job coordinating everything.
You are very lucky to have such a great team..Your team packed the goods so professionally, that I did not spend extra on insurance coverage. I will most certainly recommend Kellys express to all my friends
Mr. Uri Tadmor-1x20’ container JKT/Berlin
Thanks your mail. “Yes. bar and paintings delivered. I am not aware if there are any other charges by Collins./Singapore. Since the first time we used your services from Jakarta to Singapore, this time we used your services from Mumbai to Singapore.
Have sent your invoice to my factory for payment.
Thanks and regards, your service lives up to your reputation. We will certainly use your services again.
Consignment from Mumbai/Singapore- Jakarta/Singapore for President /Director –Kewalram group Mr. Pishu Chanrai
Dear Pak Rajah,
Thank you very much for collecting the other items; I really appreciate this. Meta will pay your invoice tomorrow morning by transfer using RTGS to make sure the money is transferred straight away.
By the way, we will be shipping more things in the future and we'd be very happy to use your service again. It was an unexpected pleasure to use Kellys Express, instead of the Multi-national movers, for your personal service and attention. Thank you for a job well done.